Taxi operations software for European fleets

The established European vendors — iCabbi, Autocab, TaxiCaller, Onde — are dispatch and booking platforms. They are mature, they operate across many countries, and for a company whose bottleneck is taking and allocating bookings they are the right answer.

What is thin on the ground is the layer behind that. Once the journeys have been driven, someone still has to work out what each driver earned, what they are holding in cash, what the platforms owe, what each vehicle produced, and what the company can show if a record is requested.

For a fleet of five to twenty-five cars, that back-office layer is where the hours actually go, and it is usually still being done in a spreadsheet.

The operational model is portable. Everywhere in Europe, a taxi company has drivers, vehicles, shifts, journeys with amounts and payment methods, expenses incurred while working, and a settlement between company and driver. Those primitives do not change at a border.

What does change is the regulatory record: what must be logged, in what form, and kept for how long. That is set nationally or regionally, and it is why Tomcabs was built Belgium-first rather than as a generic international product with compliance bolted on afterwards.

The order matters. A product that gets the operational model right in one regulated market can extend to others; one that starts generic and tries to add compliance per country usually cannot.

Bolt and Uber operate across most European taxi markets, and in nearly all of them the result is the same: a single driver's week now contains cash fares, card payments and platform journeys settled on different timescales through different counterparties.

Any operations product that stores one revenue total per week is structurally unable to produce a correct driver balance in that environment, because it has discarded the distinction between money the driver is holding and money the company will receive later.

Tomcabs records the payment channel on every race, which is why the same model works in Brussels, in a French regional market, or anywhere else the platform mix has arrived.

European dispatch platforms are generally priced for scale — per vehicle, per driver seat, or with a commercial process to match. That is coherent for a hundred-car operation and prohibitive for a seven-car one.

Tomcabs is priced per company: Free for one taxi and one active driver, Plus at €20 per month, Pro at €50 per month for up to three taxis, and custom Fleet pricing from four taxis. It is not a per-taxi subscription and requires no hardware.

The product is in French and English today, with the interface and operational model designed to extend to further European markets as they are added.